Terms & Conditions
1. Introduction
Oneisok provides digital solutions including website development, mobile app development, digital marketing, branding, graphic design, software solutions, and related business services.
By using our website or services, you confirm that you have read, understood, and agreed to these Terms & Conditions.
2. Services
We provide professional digital and technology-related services including but not limited to:
- Website Design & Development
- Mobile Application Development
- Digital Marketing & SEO
- Branding & Graphic Design
- Content Writing
- Business Consultation
- Software & IT Solutions
Service scope, pricing, and timelines will be discussed separately through quotations, agreements, emails, or proposals.
3. User Responsibilities
By using our services, you agree:
- To provide accurate and complete information.
- Not to use our website for unlawful purposes.
- Not to copy, reproduce, or misuse our content without permission.
- To provide necessary project materials on time.
- To review and approve deliverables within agreed timelines.
You are solely responsible for the accuracy of the information, content, images, and materials you provide.
4. Payments & Billing
- All payments must be made as per agreed invoices or proposals.
- Projects may require advance payments before work begins.
- Delayed payments may result in suspension of services.
- Additional revisions or extra work outside the agreed scope may incur additional charges.
- Taxes including GST will be charged wherever applicable.
5. Revisions & Modifications
We provide revisions according to the selected package or agreement. Major design or functional changes outside the approved scope may require additional charges.
Once final approval is provided or the project goes live, future changes may be treated as paid maintenance or support services.
6. Intellectual Property
- Clients retain ownership of their final paid project deliverables.
- Any third-party tools, plugins, themes, APIs, or software remain the property of their respective owners.
- We reserve the right to showcase completed projects in our portfolio unless otherwise agreed in writing.
7. Project Cancellation
- Clients may request cancellation before work has substantially started.
- Once development, marketing, or production work has begun, payments already made may become non-refundable.
- Any completed work up to the cancellation date may be chargeable.
8. Hosting, Security & Third-Party Services
Clients are responsible for:
- Domain registration renewals
- Hosting renewals
- Third-party subscriptions
- API or software licensing fees
While we implement security best practices, we do not guarantee that websites or applications will remain free from hacking, malware, downtime, or third-party failures.
9. Limitation of Liability
Oneisok shall not be held liable for:
- Business losses
- Revenue loss
- Data loss
- Indirect or consequential damages
- Delays caused by third-party providers
- Search engine ranking fluctuations
- Cyberattacks or unauthorized access
All services are provided on a “best effort” basis.
10. SEO & Marketing Disclaimer
Digital marketing and SEO results may vary depending on competition, algorithms, market trends, and other external factors. We do not guarantee specific rankings, traffic, or sales outcomes.
11. Content & Copyright
Clients must ensure that all submitted content, logos, images, videos, and materials:
- Do not infringe copyrights or trademarks.
- Are legally owned or licensed.
- Do not violate any laws or regulations.
We are not responsible for copyright claims arising from client-provided materials.
12. Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our privacy policy page.
13. Termination
We reserve the right to suspend or terminate services if:
- Payments are overdue
- Terms are violated
- Fraudulent or illegal activity is detected
- Abusive behavior occurs toward our team
14. Changes to Terms
We may update these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with a revised effective date.
15. Governing Law
These Terms shall be governed under the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Kolkata, West Bengal, India.
16. Contact Information
For questions regarding these Terms & Conditions, contact:
Oneisok Information OPC Pvt. Ltd.
Reg Office: Ek Fatak Pool, Birlapur, Kolkata, West Bengal 743318, India
Corp Office: 141/1B Lenin Sarani, Kolkata – 700013
Phone: +91 9331222555
Email: info@oneisok.co
